Refund policy
Pangea Sculptures 14-Day Return Policy
We want you to love your sculpture. If you’re not completely satisfied, you can return your item within 14 calendar days of delivery.
Return Conditions:
- The return must be requested within 14 days of receiving your sculpture.
- Items must be returned in original condition and packaging.
- Return shipping is the customer's responsibility unless the item is damaged or incorrect.
- Gift cards and clearance items are non-returnable and non-refundable, unless faulty or not as described.
- We recommend using a tracked, insured courier service for all returns.
How to Return:
Please email sales@pangeasculptures.com with:
- Your order number
- Item(s) to be returned
- Reason for return
- Photos if the item arrived damaged or faulty
We’ll send you return instructions and the return address.
Refunds:
Once the sculpture has been returned and inspected, we’ll issue a refund to your original payment method within 5–7 business days. Original delivery charges are non-refundable unless we made a mistake with your order.
